1. About this website and Portal.
Marketing site (infraxus.com)
Provides information about our services, lets prospective clients book a free call and written review of their finance function, and lets businesses sign up for a bookkeeping subscription.
Client Portal (app.infraxus.com)
A secure, multi-tenant application that serves as the interface through which engaged clients access their reporting, forecasts, KPIs, and reviewed AI-generated commentary. Portal access is restricted to authorised users mapped to an active client engagement.
2. General information only.
All content on the marketing site, including text, visuals, downloads (such as the security one-pager), and frameworks, is provided for general information purposes only.
Nothing on the marketing site constitutes financial, legal, tax, or investment advice. Professional services are provided only once a formal engagement agreement is executed between Infraxus and the client, and only through the agreed channels: the client Portal, the Excel financial model, and direct correspondence with Liam Collier.
Commentary, forecasts, and analysis delivered through the client Portal are prepared in the course of a CFO project or ongoing CFO work and are subject to the terms of the corresponding engagement agreement.
3. Portal access and acceptable use.
Access to the client Portal is granted only to named users authorised by the client and mapped to that client's account. By using the Portal, you agree to:
- Use the Portal only for its intended purpose: accessing and interacting with your own business's financial data, and engaging with Infraxus in the course of the engagement.
- Keep your account credentials confidential and not share logins with any other person.
- Notify us immediately at security@infraxus.com if you suspect unauthorised access to your account.
- Not attempt to access data belonging to other clients, bypass security controls, or reverse-engineer the Portal.
- Not use automated tools to scrape, crawl, or extract data from the Portal beyond the export functions provided.
- Not use the Ask Your Numbers feature or any AI-assisted tool for purposes other than analysing the business's own financial data.
We reserve the right to suspend or terminate Portal access if these terms are breached, consistent with the engagement agreement.
4. Intellectual property.
Our property
The Infraxus brand, the design and functionality of the client Portal, the data pipeline, the AI prompting and review system, the methodology, and all content appearing on infraxus.com remain the intellectual property of Infraxus LLC unless otherwise stated.
Client property
The Excel financial model built during a CFO project is the client's property from delivery day. On engagement end, the model goes with the client. Historical financial data ingested into the Portal is the client's property at all times and can be exported in CSV format on request.
Shared content
AI-generated commentary is prepared using the client's own data, reviewed by Infraxus, and published to the client's Portal. On engagement end, commentary remains available to the client as part of the CSV export.
You may view, download, or print content from the marketing site for personal reference only. You must not reproduce, distribute, or adapt any content on infraxus.com without our prior written consent.
5. AI-assisted features.
The Portal includes AI-assisted features, including AI-drafted commentary and the Ask Your Numbers conversational interface. You acknowledge that:
- AI-generated drafts are reviewed and signed off by Infraxus before publication to your Portal.
- Ask Your Numbers responses are generated in real time and are not independently reviewed; they are intended as a conversational aid to understanding your own data, not as formal advice.
- AI responses may contain errors or omissions, and should not be relied on as the sole basis for material business decisions.
- All AI-assisted outputs are subject to the same confidentiality and professional conduct obligations as other deliverables.
6. Third-party links and integrations.
The marketing site and the client Portal may link to, or integrate with, third-party services (for example, accounting platforms such as Xero for data ingestion). We do not control these third parties and are not responsible for their content, policies, security, or availability. Use of any third-party service is governed by that third party's own terms and privacy policy.
7. Privacy.
Our handling of personal and financial information is governed by our Privacy Policy, which forms part of these Terms. By using the website or the Portal, you consent to the collection, processing, and handling of data as described in the Privacy Policy.
8. Security.
We take reasonable administrative, technical, and physical measures to protect the Portal and the data it holds. Security details are published separately on the Security page and in the downloadable security one-pager.
You are responsible for:
- Maintaining the security of your own devices and browsers.
- Using a strong, unique password for your Portal account.
- Not sharing your session or credentials with any other party.
- Reporting suspected security issues promptly to security@infraxus.com.
9. Payments.
Fees are agreed in writing before any work begins. A CFO project is a fixed fee. Ongoing CFO work is a monthly fee, scoped in writing. Both are recorded in a written engagement agreement before the corresponding work starts, invoiced directly, and not processed through this website. Bookkeeping subscriptions are the exception: they are bought on this website and billed monthly through Stripe, and section 10 governs them.
The review is free. There is no fee, no card details are collected for it, and nothing is charged at the time of booking. It carries no obligation to purchase anything afterwards.
Refunds
The review. It is free, so there is nothing to refund. You may stop at any point before, during, or after it, and the written findings remain yours to keep.
CFO projects. If, after the delivery call, a project has not delivered what its written scope promised, you may request a full refund within seven days of that call.
Bookkeeping subscription. Your first month-end close is free, and nothing is charged before day 31. If a close misses the 5th when the records we asked for were in by the 2nd, that month's bookkeeping fee is credited or refunded. See section 10.
10. Bookkeeping subscriptions.
This section applies where you sign up for a monthly bookkeeping subscription through this website. It sits alongside the rest of these Terms; where it conflicts with another section, this section governs the subscription.
What is included
We keep your books in your own QuickBooks Online or Xero file. That means the bank and card feeds reconciled every week, transactions coded and receipts matched, accounts payable and receivable kept current, the chart of accounts maintained, and a month-end close by the 5th of the following month that leaves a profit and loss, a balance sheet and a cashflow you can rely on. Each month comes with a written note on your numbers, signed off by Liam Collier, and at year end your accountant receives an accountant-ready pack.
The subscription does not include BAS or GST lodgement, income tax returns, payroll processing, or superannuation. We do not prepare or lodge them, we do not review them, and nothing we deliver should be read as advice on them. You remain responsible for your own compliance obligations and their deadlines, and for engaging whoever you need to meet them. We are happy to work alongside that person and to give them clean books to work from.
Tiers and what sets yours
The subscription is sold in tiers. The tier is set by your annual turnover, and the tier you choose on the website sets the price you are shown. That tier is confirmed on the onboarding call, which falls inside your free period, so it is settled before you are charged anything. If the call establishes that your turnover falls in a different band, we tell you and you may move to the correct tier or cancel, in either case before the first charge. If your turnover moves you into a different band later, we tell you and the change applies from your next billing date, never retrospectively.
The free first close
Every subscription starts with your first month-end close free, including cleanup back to 1 July, the start of the current Australian financial year. The free period is 30 days, and nothing is charged before day 31. No card is needed to start.
Before the free period ends we send you a link to add a card if you want to continue. If no card is on file by the end of the free period, the subscription pauses, nothing is charged and you owe nothing. The work done by then is yours to keep. If you add a card later, the subscription restarts from that point.
Billing
Once a card is on file, the subscription is billed monthly, month to month, on the same date each month, renewing until you cancel. Alternatively you may choose annual billing, 12 months for the price of 10, which is offered only at the point you add a card. We email you the day before the first charge so it is never a surprise.
Prices and the price lock
The monthly price is A$149 on Solo, A$249 on Team and A$399 on Growth. From 1 November 2026 the Team price is A$299 and the Growth price is A$449. A subscription that starts before 1 November 2026 keeps the price of its tier on the day it starts, for life.
Prices are in Australian dollars. Payment is processed by Stripe: a card is added on Stripe's own secure page, and no card details are held by us at any point.
Cancellation and refunds
You may cancel at any time by emailing hello@infraxus.com, or by replying to any email from us. There is no notice period and no exit fee.
Cancel before your next billing date and nothing further is charged. Cancel during the free period and you are never charged at all. Any work we have done by then is still yours to keep, and we hand back your own QuickBooks Online or Xero file as we found it plus whatever we did.
We confirm fit on the onboarding call. We may decline to start, or end the free period at any time before the first charge, by email. If we do, you owe nothing and we remove our access to your file.
After you cancel, the period you have paid for is your last. We finish that period's work and nothing further is charged.
Close guarantee
When the records I request are in by the 2nd, your close is finished by the 5th or that month's bookkeeping is free.
In these Terms that means: when the records we request for a month are with us by the 2nd of the following month and the close for that month is not finished by the 5th, that month's bookkeeping fee is credited or refunded in full.
Setup and catch-up work
Setting up your file and bringing the books current back to 1 July, the start of the current Australian financial year, is included at no extra charge. Work on periods before that date is quoted separately and in writing, and no such work starts until you have accepted that quote.
Access to your accounting file
The subscription runs in your own QuickBooks Online or Xero file. To do the work we need adviser access to your file, which you grant and which remains yours to revoke at any time from within QuickBooks Online or Xero. The file, its data and its history stay yours throughout and after: you own your data and can export it from your file at any time. Our access to your file is removed within 30 days of the engagement ending. Revoking access ends our ability to do the work, so it is treated as notice to cancel unless you tell us otherwise.
Bookkeeping is a service, not advice. Nothing in it is tax, audit, legal or accounting compliance advice, and section 2 applies to it in full.
10a. Bookkeeping subscriptions, United States.
This section applies to subscriptions bought in United States dollars through /bookkeeping-us. Where it differs from section 10, this section governs for those subscriptions. Everything in section 10 that is not varied here applies unchanged.
Standing of the firm
Infraxus is not a public accounting firm and does not provide services that require a license to practice public accountancy. We do not audit, review or compile financial statements, we do not issue any form of assurance, and we do not prepare or file tax returns. Your CPA does that work. We keep the books tax-ready and prepare the year-end information your CPA needs.
The accounting file
The subscription runs in your own QuickBooks Online or Xero file. You grant us access from inside your own file and you may revoke it at any time. We never ask for your online-banking password. The file, its data and its history stay yours throughout and after: you own your data and can export it from your file at any time. Our access to your file is removed within 30 days of the engagement ending. Revoking access ends our ability to do the work, so it is treated as notice to cancel unless you tell us otherwise.
Scope of a subscription
A tier is priced on your annual revenue and is sized for a business of ordinary complexity at that revenue. Each subscription carries the following monthly caps:
- Bank and card transactions: 150 a month on Solo, 400 on Team, 900 on Growth.
- Connected accounts: 3 on Solo, 6 on Team, 12 on Growth, counting every bank account, credit card, loan and payment processor feeding the file.
- Legal entities: one entity and one accounting file per subscription, on every tier. A second entity is a second subscription.
- Payroll headcount: 5 on Solo, 20 on Team, 50 on Growth. We do the bookkeeping and reconciliation for payroll run by your payroll provider; we are not the payroll provider and we do not file payroll taxes.
- Accounts payable and receivable: 40 documents a month on Solo, 120 on Team, 250 on Growth, counting bills and sales invoices coded or chased.
When the caps are exceeded
Caps are a repricing trigger, not a stop. If your file runs above a cap for two consecutive months we will tell you in writing, show you the counts we are using, and propose the tier that fits. A new price takes effect no earlier than 30 days after that notice and never retroactively. You may accept it, reduce the volume, or cancel before it takes effect and owe nothing further. We do not suspend work while this is being agreed, and we do not bill an overage charge.
Prices and the price lock
The monthly price is US$149 on Solo, US$249 on Team and US$399 on Growth. From 1 November 2026 the Team price is US$299 and the Growth price is US$449. A subscription that starts before 1 November 2026 keeps the price of its tier on the day it starts, for life.
The free first close
Your first month-end close and the cleanup of your current financial year are free, and no card is needed to start. We confirm fit on the onboarding call. We may decline to start, or end a free first close at any time before the first charge, by email. If we do, you owe nothing and we remove our access to your file.
Governing law for United States subscriptions
Infraxus LLC is a Wyoming limited liability company and bills these subscriptions in United States dollars. Section 14 governs.
11. No warranty.
The marketing site and all content on it is provided "as is" without warranty of any kind, express or implied.
Portal functionality is provided subject to the engagement agreement with the client. While we monitor the Portal for uptime and reliability, we do not guarantee uninterrupted or error-free access. Scheduled maintenance, upstream provider outages (Supabase, Vercel, Render, or Anthropic), and other circumstances outside our control may affect availability from time to time.
12. Limitation of liability.
To the extent permitted by law, Infraxus LLC and its members, officers, employees, and contractors are not liable for any loss or damage, whether direct, indirect, consequential, incidental, or special, arising from:
- Use of, or inability to use, the marketing site or the client Portal.
- Reliance on general information contained on the marketing site.
- Reliance on AI-generated outputs (including Ask Your Numbers responses) without professional review.
- Interruptions, delays, or errors in Portal availability.
- Unauthorised access to, or alteration of, content or transmissions.
Nothing in these Terms excludes, restricts, or modifies any right or guarantee you have under consumer protection laws that apply to you and that cannot lawfully be excluded, including for clients located in Australia or New Zealand.
For clients engaged under a formal engagement agreement, liability is further governed by the terms of that agreement.
13. Termination.
We may suspend or terminate your access to the Portal if:
- The engagement agreement between Infraxus and your business ends.
- You breach these Terms or the engagement agreement.
- We are required to do so by law.
On termination of an engagement:
- Portal access ends within 30 days.
- Our access to your QuickBooks Online or Xero file is removed within 30 days of the engagement ending.
- A full CSV export of historical data is provided to the client.
- The Excel financial model remains with the client.
- Stored Portal data is deleted within 30 days of a verified deletion request.
14. Governing law and jurisdiction.
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. Any disputes arising from or relating to these Terms are subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.
For clients located in Australia or New Zealand, nothing in this clause overrides any right or guarantee under the consumer protection laws of your country that cannot lawfully be excluded.
15. Changes to these Terms.
We may update these Terms periodically. The "last updated" date at the top of this page reflects the most recent version. Material changes affecting active clients will be communicated by email. Continued use of the website or the Portal after an update constitutes acceptance of the revised Terms.
16. Contact.
For questions about these Terms, contact:
Infraxus LLC
A Wyoming limited liability company
167 Madison Avenue, Suite 205 #1088, New York, NY 10016
General enquiries
hello@infraxus.com
Security and privacy
security@infraxus.com