1. About this website and Portal.
Provides information about our services and lets prospective clients book a fit call.
A secure, multi-tenant application that serves as the interface through which engaged clients access their reporting, forecasts, KPIs, and reviewed AI-generated commentary. Portal access is restricted to authorised users mapped to an active client engagement.
2. General information only.
All content on the marketing site, including text, visuals, downloads (such as the security one-pager), and frameworks, is provided for general information purposes only.
Nothing on the marketing site constitutes financial, legal, tax, or investment advice. Professional services are provided only once a formal engagement agreement is executed between Infraxus and the client, and only through the agreed channels: the client Portal, the Excel financial model, and direct correspondence with the assigned Infraxus reviewer.
Commentary, forecasts, and analysis delivered through the client Portal are prepared in the course of a Sprint or Engagement and are subject to the terms of the corresponding engagement agreement.
3. Portal access and acceptable use.
Access to the client Portal is granted only to named users authorised by the client and mapped to that client's account. By using the Portal, you agree to:
- Use the Portal only for its intended purpose: accessing and interacting with your own business's financial data, and engaging with Infraxus in the course of the engagement.
- Keep your account credentials confidential and not share logins with any other person.
- Notify us immediately at security@infraxus.com if you suspect unauthorised access to your account.
- Not attempt to access data belonging to other clients, bypass security controls, or reverse-engineer the Portal.
- Not use automated tools to scrape, crawl, or extract data from the Portal beyond the export functions provided.
- Not use the Ask Your Numbers feature or any AI-assisted tool for purposes other than analysing the business's own financial data.
We reserve the right to suspend or terminate Portal access if these terms are breached, consistent with the engagement agreement.
4. Intellectual property.
The Infraxus brand, the design and functionality of the client Portal, the data pipeline, the AI prompting and review system, the methodology, and all content appearing on infraxus.com remain the intellectual property of SP Brands Pty Ltd unless otherwise stated.
The Excel financial model built during the Sprint is the client's property from delivery day. On engagement end, the model goes with the client. Historical financial data ingested into the Portal is the client's property at all times and can be exported in CSV format on request.
AI-generated commentary is prepared using the client's own data, reviewed by Infraxus, and published to the client's Portal. On engagement end, commentary remains available to the client as part of the CSV export.
You may view, download, or print content from the marketing site for personal reference only. You must not reproduce, distribute, or adapt any content on infraxus.com without our prior written consent.
5. AI-assisted features.
The Portal includes AI-assisted features, including AI-drafted commentary and the Ask Your Numbers conversational interface. You acknowledge that:
- AI-generated drafts are reviewed and signed off by Infraxus before publication to your Portal.
- Ask Your Numbers responses are generated in real time and are not independently reviewed; they are intended as a conversational aid to understanding your own data, not as formal advice.
- AI responses may contain errors or omissions, and should not be relied on as the sole basis for material business decisions.
- All AI-assisted outputs are subject to the same confidentiality and professional conduct obligations as other deliverables.
6. Third-party links and integrations.
The marketing site and the client Portal may link to, or integrate with, third-party services (for example, accounting platforms such as Xero for data ingestion). We do not control these third parties and are not responsible for their content, policies, security, or availability. Use of any third-party service is governed by that third party's own terms and privacy policy.
7. Privacy.
Our handling of personal and financial information is governed by our Privacy Policy, which forms part of these Terms. By using the website or the Portal, you consent to the collection, processing, and handling of data as described in the Privacy Policy.
8. Security.
We take reasonable administrative, technical, and physical measures to protect the Portal and the data it holds. Security details are published separately on the Security page and in the downloadable security one-pager.
You are responsible for:
- Maintaining the security of your own devices and browsers.
- Using a strong, unique password for your Portal account.
- Not sharing your session or credentials with any other party.
- Reporting suspected security issues promptly to security@infraxus.com.
9. Payments.
Fees are agreed in writing before any work begins. The Sprint is a fixed fee. The Engagement is a monthly retainer, scoped at the fit call or during a post-Sprint continuation conversation. Both are recorded in a written engagement agreement before the corresponding work starts.
Payments are invoiced directly and are not processed through this website. If online payment processing is introduced in future, these Terms will be updated to reflect the provider used and the applicable conditions.
10. No warranty.
The marketing site and all content on it is provided "as is" without warranty of any kind, express or implied.
Portal functionality is provided subject to the engagement agreement with the client. While we monitor the Portal for uptime and reliability, we do not guarantee uninterrupted or error-free access. Scheduled maintenance, upstream provider outages (Supabase, Vercel, Render, or Anthropic), and other circumstances outside our control may affect availability from time to time.
11. Limitation of liability.
To the extent permitted by law, Infraxus Systems and its directors, officers, employees, and contractors are not liable for any loss or damage, whether direct, indirect, consequential, incidental, or special, arising from:
- Use of, or inability to use, the marketing site or the client Portal.
- Reliance on general information contained on the marketing site.
- Reliance on AI-generated outputs (including Ask Your Numbers responses) without professional review.
- Interruptions, delays, or errors in Portal availability.
- Unauthorised access to, or alteration of, content or transmissions.
Nothing in these Terms excludes, restricts, or modifies any consumer rights or other liability that cannot be lawfully excluded under Australian Consumer Law or applicable New Zealand law.
For clients engaged under a formal engagement agreement, liability is further governed by the terms of that agreement.
12. Termination.
We may suspend or terminate your access to the Portal if:
- The engagement agreement between Infraxus and your business ends.
- You breach these Terms or the engagement agreement.
- We are required to do so by law.
On termination of an engagement:
- Portal access ends within 30 days.
- A full CSV export of historical data is provided to the client.
- The Excel financial model remains with the client.
- Stored Portal data is deleted within 30 days of a verified deletion request.
13. Governing law and jurisdiction.
These Terms are governed by the laws of Victoria, Australia. Any disputes arising from or relating to these Terms are subject to the exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
For clients located in New Zealand, nothing in this clause overrides any non-excludable rights under New Zealand law.
14. Changes to these Terms.
We may update these Terms periodically. The "last updated" date at the top of this page reflects the most recent version. Material changes affecting active clients will be communicated by email. Continued use of the website or the Portal after an update constitutes acceptance of the revised Terms.
15. Contact.
For questions about these Terms, contact: